General Banking FAQs
Our FAQ section provides quick answers to common banking questions, including account management, security, and online services. Whether you’re opening a new account or troubleshooting online banking, find the information you need right here.
Frequently Asked Questions
How do I set up Direct Deposit of my Social Security check?
Social Security Direct Deposit sign-up forms are available at most financial centers. In addition, you can call the Social Security Office at 800-772-1213 by the 22nd of the month to set up direct deposit to begin the following month.
What is the FDIC?
The FDIC (Federal Deposit Insurance Corporation) is an independent agency of the United States Federal Government and insures all types of deposits received by a financial institution in its usual course of business. FDIC-insured deposits are backed by the full faith and credit of the United States Federal Government.
My debit card is lost or stolen, what do I do?
Call 1-800-554-8969 to cancel the lost or stolen card. We will order a new card for you.
If you need to report the fraudulent use of your card, immediately call 1-800-554-8969 (Hours: 24 hours a day, 7 days a week) so that your card can be blocked to prevent further fraudulent use.
What is the transit/ABA routing number for The Bank of San Jacinto County?
Although your specific routing number can vary depending on where you opened your account, you can always use the bank’s main routing number: 113101524. Your specific routing number is located on your check.
How do I download The Bank of San Jacinto County Mobile® app?
Once enrolled for banksjc.com, download The Bank of San Jacinto County ® app and use the same username and password to sign in on your phone or tablet.
Download on the App Store
Get it on Google Play
What is mobile banking?
Mobile banking is a service provided by banks that allows you to conduct financial transactions remotely using your bank’s verified app on your mobile device. With mobile banking, you can manage your accounts, transfer money, pay bills, deposit checks with The Bank of San Jacinto County.
Is mobile banking free?
Mobile banking services are offered free of charge by banks as part of their basic suite of banking services.
How secure is mobile banking?
Mobile banking services typically employ numerous security measures to help keep your information safe. At The Bank of San Jacinto County, for example, we use data encryption, secure logins and multifactor authentication to help protect your information. However, it is generally recommended to take additional precautions such as using strong, unique passwords, enabling biometric security features, enabling two-factor authentication, and only connecting to secure Wi-Fi networks to help enhance security and protect yourself.
What functions can I perform from my mobile banking app?
What functions can I perform from my mobile banking app?
- View transaction history
- View account balances
- Deposit checks
- Set alerts
- Transfer funds between accounts